- We are Massachusetts registered repair shop #568
- You have the right to have your vehicle towed to any location that you choose.
- You must notify your insurance company before repairs begin.
- You do not have to go to a drive-in claims center. Your insurer must inspect the vehicle at any location you choose, within 5 business days.
- You do not need more than one (1) shop estimate
- Your insurance company carrier is responsible for payment to restore your vehicle to pre-accident condition.
- Your insurer must negotiate in good faith with the shop of your choice.
- The registered repair shop you choose should provide an estimate of damage and assist you with the processing of your claim to ensure safe and proper repairs are made to your vehicle.
- A repair shop has no right to speak on your behalf without your authorization of a Designated Representative Authority by you.
Auto Service & Tire, Inc. hereby provides a Limited Warranty on repairs performed by the shop. This Limited Warranty is valid only for as long as you own the vehicle stated herein, and is for the person to whom this Limited Warranty is granted and whose name appears herein and on the original work order. This is a labor only fragmented four-part Limited Warranty and stipulations pertaining to each fragmented part are stated hereafter:
1. Metalwork: Auto Service & Tire provides a Lifetime Limited Warranty, from effective date stated herein, on all metalwork, to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration, excluding rust repairs. The Shop will repair and repaint, excluding rust repairs, any metalwork warranted hereby, at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.
2. Painting, Stripes and Decals: Auto Service & Tire provides a Lifetime Limited Warranty, from effective date stated herein, on painting-related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and, a One (1) Year Limited Warranty on the application and adhesion of decorative stripes and decals, excluding those defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The Shop will re-prime, repaint, re-stripe, o re-decal the specific section or sections of the vehicle warranted hereby (excluding rust repair), at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle. Our paint warranty is valid only over original factory finishes that are free
of defect.
3. Mechanical Repairs: Auto Service & Tire provides a One (1) Year Limited Warranty, from effective date stated herein, on all mechanical repairs pertaining directly to original collision damage, excluding suspension, air conditioning or other electrical assemblies or components. The Shop will
re-repair any mechanical assembly or component warranted hereby, at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.
4. Parts: Auto Service & Tire provides a One (1) Year Limited Warranty, from effective date stated herein, unless mfg. warranty is less, on NEW OEM parts installed by the Shop, excluding suspension, air conditioning or other electrical components. (Please Note: Shop warranty does not exceed Mfg. warranty.) The Shop will repair or replace any defective part warranted hereby, at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.
